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Pancham Case Study:

The HIIT Room, Bronx, NY

🎤 Introduction & Background (0:00 – 1:10)

  • Client: Butch Nieves, veteran fitness professional and gym owner.
  • Location: Bronx, New York.
  • Background: Over 40 years in the fitness industry, former Mr. America and Mr. USA, currently operates two fitness studios.

🛑 Pre-Pancham Challenges (1:11 – 2:30)

  • Issue: Stagnant results with other marketing firms—no activity, no return on investment.
  • Problem: Expensive services with no progress or leads.
  • Turning Point: Started with Pancham for one studio (The HIIT Room), saw instant improvement, and soon onboarded the second studio.

💡 What Makes Pancham Different (2:31 – 4:00)

  • Responsiveness: Immediate replies via email or text—no automated “schedule a call” responses.
  • Customer Support: Real-time support and solutions, which Butch couldn’t find elsewhere.

📞 Human-Centered Lead Follow-Up (4:01 – 5:00)

  • Human Touch: Live callers handle lead nurturing—not AI bots.
  • Impact: Leads feel special, engaged, and more likely to book and show up for appointments.
  • Standout Feature: Personalized outreach builds trust and connection with prospects.

🤝 Boutique Gym Fit (5:01 – 6:00)

  • Business Type: Small, boutique fitness center—not a big-box gym.
  • Need for Personalization: Emphasizes relationships and trust—values that align with Pancham’s approach.

📣 Recommendation to Other Gym Owners (6:01 – 6:45)

  • Tailored Strategy: Pancham researches each market before launching campaigns—unlike one-size-fits-all marketers.
  • Endorsement: Strong recommendation to gym owners, especially those who want personalized, market-specific marketing help.

🎯 Final Thoughts (6:46 – End)

  • Summary Advice: Marketing is essential—so work with a team that treats your business with care and personal attention.
  • Advice: It’s a “no-brainer” to work with Pancham, in Butch’s words.

Key Takeaways for Gym Owners

  1. Stagnation Warning: If you're investing in marketing but seeing no results, it's time to rethink your partner.
  2. Personal Touch Matters: Real human follow-up creates trust and increases show rates—far more effective than AI bots.
  3. Market-Specific Strategy: Pancham customizes marketing to your local audience—no cookie-cutter campaigns.
  4. Reliable Communication: Fast, responsive support creates confidence and builds long-term relationships.