
Pancham Case Study:
The HIIT Room, Bronx, NY
🎤 Introduction & Background (0:00 – 1:10)
- Client: Butch Nieves, veteran fitness professional and gym owner.
- Location: Bronx, New York.
- Background: Over 40 years in the fitness industry, former Mr. America and Mr. USA, currently operates two fitness studios.
🛑 Pre-Pancham Challenges (1:11 – 2:30)
- Issue: Stagnant results with other marketing firms—no activity, no return on investment.
- Problem: Expensive services with no progress or leads.
- Turning Point: Started with Pancham for one studio (The HIIT Room), saw instant improvement, and soon onboarded the second studio.
💡 What Makes Pancham Different (2:31 – 4:00)
- Responsiveness: Immediate replies via email or text—no automated “schedule a call” responses.
- Customer Support: Real-time support and solutions, which Butch couldn’t find elsewhere.
📞 Human-Centered Lead Follow-Up (4:01 – 5:00)
- Human Touch: Live callers handle lead nurturing—not AI bots.
- Impact: Leads feel special, engaged, and more likely to book and show up for appointments.
- Standout Feature: Personalized outreach builds trust and connection with prospects.
🤝 Boutique Gym Fit (5:01 – 6:00)
- Business Type: Small, boutique fitness center—not a big-box gym.
- Need for Personalization: Emphasizes relationships and trust—values that align with Pancham’s approach.
📣 Recommendation to Other Gym Owners (6:01 – 6:45)
- Tailored Strategy: Pancham researches each market before launching campaigns—unlike one-size-fits-all marketers.
- Endorsement: Strong recommendation to gym owners, especially those who want personalized, market-specific marketing help.
🎯 Final Thoughts (6:46 – End)
- Summary Advice: Marketing is essential—so work with a team that treats your business with care and personal attention.
- Advice: It’s a “no-brainer” to work with Pancham, in Butch’s words.
Key Takeaways for Gym Owners
- Stagnation Warning: If you're investing in marketing but seeing no results, it's time to rethink your partner.
- Personal Touch Matters: Real human follow-up creates trust and increases show rates—far more effective than AI bots.
- Market-Specific Strategy: Pancham customizes marketing to your local audience—no cookie-cutter campaigns.
- Reliable Communication: Fast, responsive support creates confidence and builds long-term relationships.


